Getting Started
Welcome to the Digital Signage Management System. This comprehensive guide will help you understand how to use all features of the platform based on your role.
The system uses passwordless authentication via email OTP codes.
- Visit the login page
- Enter your email address
- Click "Send OTP Code"
- Check the OTP log file for your 6-digit code
- Enter the code and click "Verify & Login"
User Roles & Permissions
The system supports four user roles with different levels of access and capabilities.
Global Admin
System-wide administrator with access to all tenants and global settings
Tenant Owner
Business owner with full control over their organization
Tenant Manager
Content creator and manager with operational oversight
Tenant Employee
Front-line staff handling orders and customer service
Global Admin Guide
As a Global Admin, you have complete access to manage the entire system across all tenants.
Dashboard Overview
View system-wide statistics, manage tenants, monitor system health, and access administrative logs.
Key Functions
- Create and manage tenant organizations
- Monitor system performance and usage
- Manage global user accounts and permissions
- Access system logs and audit trails
Tenant Owner Guide
As a Tenant Owner, you have full control over your business operations and can manage all aspects of your digital signage setup.
Tenant Dashboard
Monitor your business metrics, view recent activity, and access all management functions.
Key Responsibilities
Shop Management
Set up and manage multiple business locations
User Management
Invite and manage team members with appropriate roles
Screen Oversight
Monitor screen status and overall display network
Content Approval
Review and approve content created by managers
Tenant Manager Guide
As a Tenant Manager, you focus on creating and managing content, schedules, and operational workflows.
Content Creation
The system supports 6 different content types for maximum flexibility in your digital displays.
Static Image
Display single images with custom duration
Static Video
Play video files with automatic looping
Text Block
Display formatted text with styling options
Menu Content
Dynamic menu display with categories and items
Instagram Feed
Display Instagram posts and stories
Mixed Content
Combine multiple content types in one display
Content Scheduling
Schedule content to display at specific times, with priority levels to control which content appears when multiple items are scheduled simultaneously.
Tenant Employee Guide
As a Tenant Employee, you handle day-to-day operations including order processing and customer service.
Order Management
Process customer orders, update statuses, and coordinate with kitchen staff
Queue Management
Manage customer queues, call tickets, and handle service counters
Screen Setup & Registration
Learn how to register and configure digital displays for content delivery.
Screen Registration Process
- Access the Screens section in your dashboard
- Click "Add Screen" and enter screen details
- Generate a unique registration code
- Use the pairing URL on your display device
Each screen gets a unique API token for secure content delivery. Keep these tokens confidential.
Content Management
Create, organize, and schedule content for your digital displays.
Media Library
Upload and organize images, videos, and other media files for use in your content.
Content Creation Workflow
1. Upload media to library → 2. Create content item → 3. Configure display settings → 4. Schedule for screens → 5. Publish and monitor
Mobile Ordering System
Enable contactless ordering through QR code-scanned mobile menus.
Complete customer ordering journey from scan to fulfillment.
- Customer scans QR code displayed on screen
- Views digital menu with categories and items
- Adds items to cart with quantities and customizations
- Submits order with payment and contact information
- Receives real-time order status updates
Queue Management System
Manage customer service queues with multiple services and counters.
Services Configuration
Define different service types like Order Pickup, Table Service, Information
Counter Management
Set up service counters and assign staff to handle different services
Queue Operations
Customers take tickets, staff call numbers, serve customers, and mark tickets complete.
Analytics & Reporting
Monitor performance with comprehensive analytics across screens, orders, and content.
Screen Analytics
Track screen uptime, content display statistics, and technical performance
Order Analytics
Monitor order volume, revenue trends, and popular menu items
Content Analytics
Analyze content engagement and schedule performance
Support & Resources
Get help and access additional resources.
Email Support: support@digitalsignage.com
Developer Documentation: View API Documentation